Returns & Exchanges

We want you to love your hair ritual as much as we do, which is why we offer a 30-day return window for products purchased directly from our site. If a formula isn't the right fit for your mane, we are here to help make it right.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to begin the process.

• 2.
  Pack Your Products

  Carefully place the items in their original packaging or a secure box to ensure they arrive back to us safely.

• 3.
  Attach the Label

  Download and print your prepaid shipping label from the portal and securely fix it to the outside of your package.

• 4.
  Ship and Refund

  Drop your package at the designated carrier location; once received and inspected, we will issue a refund to your original payment method within 7-10 business days.