Frequently Asked Questions
Everything you need to know about our hair wellness rituals.
What is the best way to use the HoliRoots Hair Oil?
For the best results, apply the oil to dry hair and massage into the roots and strands. Leave it on for at least 20 minutes, or overnight for a deep conditioning treatment, before washing with shampoo.
Are your products safe for color-treated hair?
Yes, all Fable & Mane products are formulated to be gentle and are safe for color-treated, chemically-processed, and keratin-treated hair.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We want you to love your ritual. If you are not satisfied, you can return your products within 30 days of purchase for a full refund, excluding shipping costs.
Are your products vegan and cruelty-free?
Absolutely. We are proud to be a 100% vegan and cruelty-free brand. We do not test on animals, nor do we use any animal-derived ingredients.
Can I change or cancel my order after it has been placed?
Once an order is placed, it is processed quickly to ensure fast delivery. Please contact our support team within 1 hour of purchase if you need to make changes.